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Guarantee Policy


All Green Compass watches include a 2-year international warranty, starting from the date of delivery.

Warranty Covers

  • Movement defects
  • Manufacturing faults
  • Assembly issues

Warranty Does Not Cover

  • Damage resulting from misuse, impact, shock, or lack of careNormal wear and tear (straps, scratches, ageing of materials)
  • Water damage if instructions were not respected
  • Any repair, modification, or opening performed by a non-authorized third party


If the customer sends the watch to a non-authorized watchmaker, the warranty becomes void.


To benefit from warranty service, the customer must provide:

  • The original proof of purchase

  • The official Green Compass warranty card, completed and included in the original packaging


    Repairs performed under warranty are free of charge. Repairs outside of warranty will be quoted and billed separately.